Villento Privacy Policy with Account Security and Data Use
Personal Data Villento Collects
At Villento, privacy supports account access, service quality, and customer support in Canada. We collect and use personal data to provide and improve the service, while keeping that use tied to practical account, security, and support needs.
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Personal data may include your email address, first and last name, phone number, and usage data. Usage data can include your IP address, browser type and version, pages visited, visit date and time, time spent on pages, device identifiers, and related diagnostic information.
When you access the service through a mobile device, we may also collect the type of device used, its unique ID, IP address, and mobile browser details. This helps us maintain access, monitor performance, and support features that depend on the device in use.
- Account information supports registration and account management.
- Usage information helps us analyse activity and improve service performance.
- Contact details let us respond to requests and send necessary updates.
- Device information supports troubleshooting and service stability.
How Villento Uses Your Information
We use personal information for service delivery, account administration, and communication related to your use of Villento. This includes maintaining access, managing registration, handling requests, monitoring service usage, and supporting the contractual aspects of products or services selected through the platform.
Communications may include updates, security notices, service functionality messages, or similar account-related information. We may also use data for internal analysis, trend review, and measuring promotional effectiveness so we can improve the overall experience in Canada.
In some situations, information may be shared with service providers that help us operate, analyse, or support the service. We may also share data with affiliates, business partners, or as part of a merger, financing event, asset sale, or similar business transfer, while requiring the relevant parties to respect this privacy approach.
If you interact in public areas, information shared there may be visible to other users and may spread beyond the platform. Where disclosure is not already covered by normal service operation, we may also use or disclose information with your consent.
| Privacy Topic | How It Works | What It Means for You |
|---|---|---|
| Cookie types used | The site uses both Session Cookies and Persistent Cookies. | Session Cookies are deleted when you close your browser, while Persistent Cookies remain on your computer or mobile device when you go offline. |
| Purpose of cookies | Cookies are used to provide a more personal experience, avoid re-entering preferences, remember login details or language choices, and support services available through the website. | These functions help the service work consistently across repeated visits. |
| Account protection | Necessary cookies help authenticate users and prevent fraudulent use of user accounts. | This supports safer login and account access. |
| Cookie consent settings | Persistent cookies may also record whether a user has accepted the use of cookies on the website. | You can disable cookies in your browser and delete saved cookies at any time. |
| Personal data collected | Personal Data may include Email address, First name and last name, Phone number, and Usage Data. | Usage Data can include IP address, browser type, browser version, pages visited, time and date of visits, time spent on pages, and device identifiers. |
| Mobile data handling | When accessing the service through a mobile device, the site may collect information such as the type of mobile device used, mobile device unique ID, IP address, and mobile browser details. | This supports technical delivery and service analysis. |
| Data security and limits | The company states it does not store sensitive personal information such as mailing addresses or account passwords. | It also notes that absolute security cannot be guaranteed. |
| Data deletion and updates | Players can update, amend, or delete information by signing in to their account settings. | They may also request deletion of Personal Data collected by the company. |
| Canada compliance note | Users are solely responsible for ensuring that their use of the website and any related gambling activities comply with the laws and regulations applicable in Canada and in their respective province or territory. | This applies across provinces and territories. |
Your Privacy and Account Controls
You can manage much of your privacy information directly through your account. If you have an account, you may update, amend, or delete certain details by signing in and using the settings area that manages personal information.
You also have the right to request deletion of personal data we have collected. In some cases, we may still need to retain certain information where there is a legal obligation or another lawful basis for doing so.
Cookie control is handled through your browser settings. If you prefer not to use cookies, you can disable them in your browser and delete cookies already stored for the site. You can do this at any time, although some features may not work properly without cookies.
- Update account information through account settings.
- Request access to, correction of, or deletion of personal information.
- Refuse or remove cookies through browser controls.
- Opt out of certain promotional communications where available.
Cookies, Data Retention and Security
We use cookies and similar tracking tools, including beacons, tags, and scripts, to track activity, store certain information, and improve service analysis. Cookies do not usually identify a person directly, although they may be linked with personal information already associated with your account or service use.
We use both session and persistent cookies. Session cookies support essential functions during a browsing session, while persistent cookies can remember preferences, login details, language choices, and cookie acceptance over time.
Security-related cookies help authenticate users and reduce fraudulent use of accounts. We also state that cookies used by us do not store sensitive personal information such as mailing addresses or account passwords.
We keep personal data only as long as necessary for the stated purposes, legal obligations, dispute resolution, and policy enforcement. Usage data is generally retained for a shorter period, unless a longer retention period is needed for security, service improvement, or legal compliance.
Your information may be processed outside your province or country, where data protection rules may differ. When transfers take place, we take reasonably necessary steps to ensure data is handled securely and in line with this policy.
No online system can guarantee complete protection. While we use commercially acceptable means to protect personal data, absolute security cannot be guaranteed.
Age Limits and Policy Updates
- Our service does not address anyone under the age of 13.
- We do not knowingly collect personally identifiable information from anyone under the age of 13.
- If a business transaction affects personal data, notice is provided before a different privacy policy applies.
- Policy changes may be announced by email or through a prominent service notice before they take effect.
For a clearer understanding of how your account data and cookie preferences are handled at Villento in Canada, you can review your settings and current privacy choices.